"THE VISION THING"

An introductory seminar that addresses some of the important concepts of developing a vision statement for your organization, your department or yourself.  It answers questions like: how important is it to have a vision?  How do you formulate a vision?  How do you get people to buy into your vision?  Does the vision change as things in the organization change?  Participants will come away with a formal vision statement to put into immediate use.

MOVING BEYOND WORKPLACE SOAP OPERAS TO A CULTURE OF ACCOUNTABILITY

Does your work environment feel like a soap opera, with constant whining, people coming to you with complaints and problems but no solutions, staff who expect you to be the referee?  When you try to make changes, are you told that HR won’t allow it, the union is against it, or that it will never work here.  Do you have staff on your team with chronic performance issues that no one is willing to take on?  Are you in meetings processing problems to death or routinely following up with other departments due to their lack of follow through?  If so, then this workshop is for you; it is for nurse leaders who are ready to move away from old patterns, come out of their comfort zone and develop new approaches to increase accountability in their own role, with their staff and with their colleagues across the organization.  Focal points will include clear definitions of the components of accountability with specific ideas and suggestions about how to move to a more accountable unit or department; it will also explore ways to sustain one’s own personal motivation for this turnaround process.  This practical, energizing and fun program with leave you with next steps and support to sustain meaningful change over time.

DEALING WITH DIFFICULT PEOPLE OR BUILDING SUPERIOR PERFORMANCE

Building a culture of leadership and accountability means setting expectations for professional performance and behavior and then helping people meet those expectations through coaching, mentoring and counseling.  It means confronting people who are not performing appropriately, and traditionally nurses have had difficulty in this area.  But a healthy work environment is one where positive confrontations do occur and are expected.  This program will explore difficult behaviors, why people use them and how we can respond to them.  It will give managers skills and communication techniques to use during crucial confrontations, and some practice in doing so.

TAKE BACK CONTROL OF YOUR DAY - MOVING BEYOND CRISIS MANAGEMENT

Are you tired of dealing with one crisis after another?  Are you fed up with having your day control you vs. you controlling your day?  Are you frustrated with having to adjust to everyone else’s agenda?  Wouldn’t it be heaven to feel a sense of control in your day-to-day activities?!  If you would love to take back control of your life as a nurse leader, this dynamic and engaging program will give you some ideas for how to get out of the “crisis mode.”

CHANGING YOUR CULTURE THROUGH STORY-TELLING

One of the things we can do to change the culture of nursing is to tell the stories of the incredible things that nurses do—day after day.  Nurses do amazing things that have a dramatic impact on the lives of patients and families.  Because we do them so often, they become “routine” and we never stop to think about how incredible, awe-inspiring and life-changing our work is.  When asked what nursing is like, we often describe the most awful thing that ever happened to us, instead of the most awesome!  So our culture becomes one of complaint and sad/bad stories.  How wonderful it would be if instead, we told of all the unbelievably wonderful things we do!  How would that change our culture? How would it impact the way people look at us and understand what we do?  We need to start telling our heart-warming stories of courage, miracles, compassion and dedication.