EXCUSE ME, WHAT DID YOU JUST SAY?  UNDERSTANDING & SURVIVING THE MULTIGENERATIONAL WORKFORCE

We currently have four generations in the workplace, and leading and managing these diverse groups can be very challenging. One person takes what you say as a compliment, and another is insulted by it, leaving you thinking, "What happened there?" Differences in communication patterns, dress code, work styles, service ethic and values can lead to misunderstanding, conflict and downright hostility, all of which affect your ability to build a strong team. Learn what makes each generation tick and how to apply this information to create a healthier, happier environment where all can thrive.

THE A-B-C'S OF TEAMS

Good teamwork is becoming more and more important as the nature of our work intensifies, the number of disciplines with whom we interact increases and the challenges in healthcare become more complex.  Never has it been more important to work together collaboratively than it is now.  This workshop explores the concepts of accountability; belief in team goals; and courage, commitment and communication as key components of healthy team behavior, and offers some ideas about how to strengthen teams around these concepts.

LET'S GET THE "LEAD" OUT OF LEADERSHIP

With all the education and training, and the strong focus on leadership these days, why aren’t there tons of great leaders out there?  Why are some in leadership positions failing to step up to the leadership role.  This program focuses on the difficulties of leading in today’s world, and offers some ideas and skills for becoming stronger and more courageous in dealing with current challenges.  It focuses on leadership skills that are not receiving a lot of attention in today’s leadership literature, but are critically important for the future.

A LOOK INTO THE FUTURE

What are the trends, challenges and issues that lie ahead for healthcare leaders and are we prepared for them?  The future is going to demand that nurse leaders become financially savvy; comfortable in a high tech world; proficient in telehealth, telemedicine and telenursing.  We are going to have to change/give up some long-standing traditions in nursing and replace them with new skills and abilities.  This program explores these issues and challenges, skills and abilities.

SURVIVING THE CHAOS

This program deals with the ability to address and master change.  It explores why it is important to learn how to deal with change, and identifies common reactions to overwhelming change.  It offers ideas for healthy responses to change in order to help “survive the chaos” of our current world.